Privacy Policy

Last updated: December 2024

At Traders, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information when you create an account. We also collect usage data, including pages visited, features used, and device information to improve our service.

2. How We Use Your Information

We use your information to provide and maintain our service, process transactions, send important updates, respond to support requests, and improve our platform. We may also use anonymized data for analytics and research.

3. Information Sharing

We do not sell your personal information. We may share data with service providers who help us operate the platform (payment processors, hosting providers), when required by law, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can export your data or request account deletion by contacting us. We will respond to requests within 30 days.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Traders is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Please review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@traders.ma.